Shipping policy

Shipping Policy

At Blinkitt, we aim to provide a smooth, reliable, and convenient delivery experience for customers across India. Please review our shipping policy to understand how orders are processed and delivered.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order placement and verification. Orders placed on weekends or public holidays may be processed on the next business day.

Order processing times may vary depending on product availability, order verification, and operational requirements.

2. Delivery Time

After dispatch, orders generally take approximately 5–10 business days to arrive, depending on the delivery location, courier service, and other operational factors.

Delivery timelines are estimates and are not guaranteed. Remote locations or unforeseen circumstances may require additional time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed on the product page or during checkout before the order is confirmed.

Free shipping may be available on selected products or promotional offers, subject to the applicable terms.

4. Cash on Delivery (COD)

Cash on Delivery may be available for eligible products, orders, and delivery locations.

COD orders may be subject to verification before dispatch. Blinkitt may restrict or cancel COD orders in cases of suspected fraud, repeated failed deliveries, inaccurate information, or other legitimate reasons, subject to applicable law.

5. Order Tracking

Where tracking is available, tracking details may be shared using the contact information provided at checkout.

Please allow some time for tracking information to become active after dispatch. Tracking updates are provided by the relevant courier or logistics partner and may not always appear immediately.

6. Shipping Delays

Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to:

  • Courier or logistics partner issues

  • Weather conditions or natural disasters

  • Public holidays or high order volumes

  • Transportation disruptions

  • Incorrect or incomplete delivery addresses

  • Remote or difficult-to-service locations

  • Government restrictions or other unforeseen circumstances

We appreciate your patience if a delivery is delayed.

7. Incorrect Address or Contact Information

Customers are responsible for providing accurate and complete shipping addresses, mobile numbers, and other required details when placing an order.

Incorrect or incomplete information may result in delivery delays, failed delivery attempts, or additional charges where applicable.

Please contact us as soon as possible if you notice an error in your delivery details. Address changes may not be possible once an order has been dispatched.

8. Failed Delivery and Undelivered Orders

Our courier partners may make multiple delivery attempts, depending on their procedures.

If an order cannot be delivered due to an incorrect address, repeated unsuccessful delivery attempts, refusal to accept delivery, or other customer-related reasons, the shipment may be returned to the sender. Additional shipping or re-dispatch charges may apply where applicable and permitted by law.

9. Damaged or Tampered Packages

Please inspect your package when it arrives. If the package appears significantly damaged or tampered with, take photographs where possible and contact our customer support team promptly.

We may request photographs, videos, or other relevant information to review the issue and determine the appropriate resolution under our Return and Refund Policy.

10. Shipping and Fulfillment Partners

Blinkitt may work with third-party fulfillment, courier, and logistics partners to process, package, ship, and deliver orders.

Shipping arrangements, tracking updates, and delivery timelines may vary depending on the service provider and destination.

11. Contact Information

If you have any questions regarding shipping, delivery, or order tracking, please contact us:

Email: support@blinkitt.co.in

Website: https://blinkitt.co.in/

Please include your order number and registered mobile number when contacting us so we can assist you more efficiently.

Blinkitt may update this Shipping Policy from time to time. Any changes will be published on our website.